Terms & Conditions

Last Updated: April 2025

Introduction

These Terms and Conditions ("Terms") govern your use of the website www.victra.studio (the "Site") and the services offered by Victra Studio ("we", "our", or "us"). By accessing the Site or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or use our services.

We reserve the right to change these Terms at any time. We will alert you about any changes by updating the "Last Updated" date of these Terms. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

Services

Victra Studio provides web design, development, and related digital services as described on our Site. The specific deliverables, timelines, and fees for our services will be detailed in separate agreements or statements of work agreed upon by both parties.

We reserve the right to refuse service to anyone for any reason at any time. We may, at our sole discretion, modify or discontinue any service without notice.

Client Responsibilities

To enable us to provide our services effectively, you agree to:

• Provide accurate and complete information necessary for the performance of our services.
• Review and provide feedback on our deliverables in a timely manner.
• Obtain any necessary permissions, licenses, or consents for materials you provide to us.
• Pay all fees and charges associated with our services when due.
• Use our services in compliance with all applicable laws and regulations.
• Maintain the confidentiality of any account credentials or access information we provide to you.

Failure to meet these responsibilities may result in project delays or additional charges.

Intellectual Property

Site Content

Unless otherwise stated, Victra Studio owns the intellectual property rights for all material on the Site. All intellectual property rights are reserved. You may view and/or print pages from the Site for your own personal use subject to restrictions set in these Terms.

Client Content

You retain ownership of all intellectual property rights in any content, materials, or data you provide to us. You grant us a worldwide, non-exclusive license to use, reproduce, modify, and display your content solely for the purpose of providing our services to you.

Deliverables

Upon full payment of all fees due, and subject to any licensing restrictions for third-party elements, we will assign to you all rights in the final deliverables as specified in our agreement. We retain ownership of any pre-existing materials, tools, or methodologies used in creating the deliverables.

Portfolio Rights

You agree that we may include representations of the final deliverables in our portfolio, website, social media accounts, or other promotional materials. If you require confidentiality, please discuss this with us before entering into an agreement.

Payment Terms

We accept payment via bank transfer, credit card, or other methods specified in our agreement. Unless otherwise stated:

• A non-refundable deposit of 50% is required to commence work on most projects.
• Remaining balances are due upon completion of the project or as specified in the payment schedule.
• For ongoing services, payment terms will be specified in the service agreement.
• All invoices are payable within 14 days of the invoice date unless otherwise specified.
• Late payments may incur interest charges at the rate of 8% per annum above the Bank of England base rate.

We reserve the right to pause or terminate services if payments are not received according to the agreed terms.

Cancellation & Termination

Either party may terminate an agreement according to the terms specified in the service contract. In the event of cancellation:

• The initial deposit is non-refundable.
• You will be invoiced for all work completed up to the date of cancellation.
• All rights to work created prior to cancellation remain with Victra Studio until full payment is received.
• Ongoing service agreements may have specific notice periods as detailed in the contract.

We reserve the right to terminate service immediately if you breach these Terms or any agreement between us.

Warranties & Disclaimers

We warrant that our services will be performed in a professional manner consistent with industry standards. We do not warrant that the services will be error-free or uninterrupted, or that any particular results will be achieved.

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We make no warranties regarding the performance, reliability, security, capability, current or future compatibility of the services. This disclaimer does not affect any warranties which cannot be excluded or limited under applicable law.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VICTRA STUDIO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Site or services;
• Any conduct or content of any third party on the Site;
• Any content obtained from the Site; and
• Unauthorized access, use or alteration of your transmissions or content.

In no event shall our total liability to you for all claims exceed the amount paid by you to us during the six (6) months preceding the event giving rise to the liability.

This limitation of liability does not apply to liability resulting from our gross negligence or wilful misconduct, or to any liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Victra Studio, its directors, employees, partners, agents, suppliers, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or services, your violation of these Terms, or your violation of any rights of a third party.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to, or use of, the Site or services shall be instituted in the courts of England and Wales. You agree to submit to the jurisdiction of the courts of England and Wales and agree that venue in these courts is proper in any such legal action or proceeding.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at:

Email: hello@victra.studio

Phone: 0303 003 2426